Trusted Advisor
Simon & Schuster
David H Maister
9780743207768
An: 2001
Language in Business, Language at Work
Palgrave Macmillan Higher Ed
Erika Darics
9780230298422
An: 2018
Level 2 Customer Service Practitioner: Apprenticeship Traini
City & Guilds
9780851933863
An: 2017
Inbound Organization
Wiley
Dan Tyre
9781119482451
An: 2018
Customers the Day After Tomorrow
ACC PUBLISHING GROUP
Steven Van Belleghem
9789401445214
An: 2017
Customer Relationship Management
Taylor & Francis
Francis Buttle
9781138498259
An: 2019
10 Golden Rules of Customer Service
Sourcebooks, Inc
Todd Duncan
9781492679530
An: 2019