English for Cabin Crew Student Book Pack

Descriere

1. Introduction to cabin crew (Career path, Responsibilities, People and places)
2. Pre-flight (Pre-flight briefing, Introductions, Aircraft features)
3. Boarding (Greeting passengers, Boarding and loading, Solving seating problems)
4. Cabin services and amenities (Meal service, On board sales, Classes of service)
5. Health and medical issues (Health issues, Remedies, Attending sick passengers)
6. Safety and emergencies (Safety equipment, Emergency procedures, Air rage)
7. Descent, landing and layover (Preparations for landing, Checking the cabin, Checking into a hotel)
8. Getting a job (Job applications, The interview process, Cabin crew job requirements)
Appendix
Test yourself!
Answer key
Transcripts
Useful phrases

Special Features

• Engaging topics, motivating role-plays, and a variety of exercises provide a framework for each specialist subject.
• Tip boxes in each unit include key language points, useful phrases, and strategies.
• STARTER section at the beginning of each unit has warm-up and awareness-raising activities.
• OUTPUT sections at the end of each unit encourage discussion and reflection.
• Answers, transcripts, and a glossary of useful phrases at the back of each book.
• Self-study material on the interactive MultiROM includes realistic listening extracts and interactive exercises for extra practice.